In-Loom

Return Policy

*Please email us at info@in-loom.com within 14-days of receipt of goods to formally begin the Return Authorization process.

-NO REFUNDS WILL BE ISSUED AFTER 14 DAYS. (NO EXCEPTIONS!)

- RETURN LABELS WILL NOT BE PROVIDED AFTER 14 DAYS. (NO EXCEPTIONS!)

-NOTE: Sending a claim via Fashion Go message will not constitute a formal Return Authorization and will not lock in the claim on that date.

-If a return label is issued, the item must be sent-out within 5-days or the Return Authorization will be void.

*Please include in Email:

· Company Name

· Invoice Number

· Style Number/Size/Color/Quantity

· Reason for return.

· Photos of damage.

All claims must be made within 14-days upon receiving merchandise which is why we strongly urge all buyers to check their goods upon receipt! Only 1-claim per order will be permitted. All merchandise returned for credit must be in their original Polybags with all Hang Tags. If the packaging is not returned in original condition, it will be subject to a minimum 15% restocking fee.

If you simply do not like the style and Would like to return it you may do so at your expense. As mentioned, please return the items in their original condition to avoid any restocking fees.

· Due to limited availability of styles, replacements for damaged units and incorrect items will be issued on a case-by-case basis.

· Returns require an approved Return Authorization. Returns without any notice are unacceptable and will result in a 25% restocking/charge-back fee.

· Items damaged by retail customers will not be accepted and cannot be returned.

· Depending on the nature of the claim, buyer may cover the expense for return shipping.

· Initial Shipping and handling are non-refundable (Including but not limited to all refused and unaccepted packages.).